FAQ

Please see below for some frequently asked questions.

What is the mix-and-match concept?

The concept is simple. You have a base piece, to build an outfit on. Our base piece is called the Prima piece. It's the first one, the prime piece. It has numerous technical and functional design features to make it comfortable, and deal with the problem of being uncomfortable.

The second piece is the Duet piece. You wear it in tandem with your base piece. This is the one that becomes perfect for your particular special event, because we have options for your other events. It's generally worn over the top of your Prima piece, creating a new outfit, an additional outfit, along with the Prima outfit.

What is a pre-sell?

The Short version: Presell- v. (used with object), pre·sold, pre·sell·ing.

to sell in advance, as before manufacture or construction.

The long version: What is a Pre-sell?

How long is the pre-sell window?

February 4th, 2019- March 13th, 2019.

When will I get my order?

We are targeting the first two weeks in May for delivery of these pieces.

Where are you manufacturing?

We chose to work with a manufacturing partner who has small minimums. It's this reason that we decided to manufacture here in the United States. Not only do we get to oversee every part of production including; fabric delivery, to cutting, to sewing, and quality control, we make sure that what you order is what you want.

What happens if you don't reach the minimum order?

If we don't get a minimum of orders we won't go through with production. It's as simple as that. If we can't reach at least ten items per style we will let anyone who has ordered it know and will promptly refund the pieces once the pre-sell period has ended.

What happens if there is a production issue?

We have vetted the factories, worked with many of the suppliers and do not foresee any issues but know that life happens to us all. We will let you know as promptly as we hear, and depending on the severity of the delay will issue a credit or refund.  We will keep communication with you open throughout the process, no worries at all!